Legal information
Website Disclaimer
Effective date: 3 August 2026
Last reviewed: 3 August 2026
1. General information
The website provides general information about vehicle recovery, roadside preparation and requesting assistance in Dubai.
2. No remote diagnosis
Website content and messages do not diagnose vehicle faults or confirm hidden mechanical condition.
3. Emergency situations
Police, Ambulance, Civil Defence and road-authority instructions take priority over routine recovery information.
4. Vehicle-specific instructions
Manufacturer manuals and official transport instructions take priority over general guidance.
5. Recovery assessment
The actual service depends on the vehicle, condition, damage, access, destination and suitable equipment availability.
6. No guaranteed response time
Traffic, road or parking access and recovery-vehicle availability affect arrival. No website statement guarantees a response time.
7. No guaranteed outcome
Not every roadside issue can be repaired where the vehicle stops, and not every location can be accessed directly by every recovery vehicle.
8. External links
External websites are controlled by their respective owners and may change without notice.
9. Content accuracy and updates
Content may change. Users should verify time-sensitive emergency, authority, manufacturer and application instructions.
10. Professional advice
Website content is not legal, insurance, mechanical or emergency-services advice.
11. Contact
Questions may be raised by calling +971 50 453 9320.